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[Your Sharing Economy App] Dealing with toxicity

[Your Sharing Economy App] Dealing with toxicity


Even though the system is pretty autonomous,
eventually you have to take action with toxic people. Users will be able to report request if they
consider that the content posted is innappropiate for the social platform. Automatically, after a number of reports the
request will appear with a warning image telling the other users that this request could be
toxic. For these toxic request, you have availble
a PHP web service that will allow to consult the reported requests. Here you can check if the reported request
is toxic as the users are saying or if it’s a false positive. So you have two possible actions: First, you can confirm it’s a toxic requests,
mark the request as confirmed toxic and apply a score penalty on the user responsible of
this request. Second, it’s a false positive, you remove
all the reports from the users and apply to them a score penalty for false accusations. If we confirm that the request is toxic, this
request is removed from the search results and it will only appear in the history of
consumer responsible to create it.

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