Hidden camera investigation: Nursing home abuse, violence (Marketplace)

Hidden camera investigation: Nursing home abuse, violence (Marketplace)

Announcer:The following
[ ♪♪ ] David:A special year-long
Marketplace investigation.
inside nursing homes.
David:Families search
for the truth.
Woman:My poor mother.David:Has long-term care
reached the crisis point?
Oh! We’re way past that. I think we’ve been
in crisis for years. If this happened
in a daycare, that daycare would be
shut down in five minutes. David:How to
fight for better care
on your Marketplace.One of these men
will soon be dead.
A violent attack inside
a nursing home against
84-year-old Meyer Sadoway.It’s caught on security video.Video the home, Baycrest, kept
hidden from Meyer’s family.
It’s shocking.
It’s a horror movie. David:Diane Miles and Frances
Sadoway are his sisters.
You had a phone call? I got a phone call. David:
And what did they say?
That Meyer
had two falls. David:It would take
months after the attack,
after Meyer’s death,
for his sisters to see
the video and learn the truth.I started
crying hysterically.
And I thought,
I can’t believe it. They said they can
explain everything. -That’s right.
-They’ll explain it. So I said there’s
nothing to explain, it’s very clear what happened
between Meyer and this resident,how Meyer ended up dead.David:What happened to Meyer
is not isolated in Ontario.
It’s why we’re heading
inside nursing homes.
Because violence
is on the rise.
Resident assaults have
doubled in just six years,
from four a day to
now almost nine.
Woman:This is the lounge.David:A shocking increase
and we want to know why
so we’re visiting homes
with some of the highest
reported rates of
abuse and neglect.
David:We arrive in
time to rescue this woman.
I’m going to
give her trouble. David: Her wheelchair
hooked on a flower pot. Hi, guys. David: It’s -18 and
that woman, that resident of a long-term care facility,
is stuck outside. Oh, my God. David:Miranda Ferrier
worked in long-term care
for seven years.We have no idea
how long she was out there before we found her. There’s no excuse for that. David:Now she
runs an association
for 31,000 personal
support workers.
Did you see
how they jumped up? When you guys went in there
and said there’s someone outside who needs help? Oh, oops. David: Oops can
go bad when it’s -18. Oops can go bad very quickly. David:At a different
nursing home
in London, Ontario,
we overhear workers
warn that care is suffering.David:No time
for proper baths.
We don’t have time in the
day to wash them properly. David: How often does that
happen in the long-term– ? Every single day. And no, I’m not kidding. Every single day. Because they
don’t have the time. David:And why don’t
they have the time?
Because there’s not
enough people on the floor, there’s not enough
PSWs on the floor. David:No time to
check on residents.
David:Incredibly, these care
givers aren’t just griping.
They’re complaining to a
visiting government inspector.
David:But the inspector
says she’s powerless.
David:And that is legal
because no province has set
a minimum ratio of care givers
to residents, the way there is
for other vulnerable
populations like daycares.
Which I don’t
think is very fair. These people built the
society we live in today. And now they need
us more than ever. And we’re failing them. We are failing them
in a big, big way. David:Miranda says
understaffing is a clear factor
in rising abuse and neglect.When we’re talking about
putting more care into the system we need to talk
about more scrubs on the floor. How many staff do you have? We need to talk ratios. I truly believe that is
the answer to so many of our problems. David:Problems documented
in thousands of government
inspection reports.A resident dragging another
resident who was screaming.
Residents who punch,
kick, and scratch.
And one who died after
being struck by another
elderly resident.Woman: They have the
three meal services and then the snack carts
in between. David:Back on hidden camera,
we want to hear what homes are
telling families about
staffing on official tours.
In my experience when people
have gone into long term care facilities, and they ask,
“What is the minimum ratio?” they say, “1 to 8.” But that’s not the truth. David:The real story?Not one province
has set a minimum.
-David: There’s no rule.
-No, there’s no rule. -David: No law.
-No law. -David: No requirement.
-Nope. David:But we’re hearing
a different story from some
care home administrators.David:That isn’t true.There is no allotment.No minimums.But we hear it again...and there’s times that we
exceed the minimum requirement. David: So what gives? Well, I mean, what are
they going to say to a family that’s coming in on a tour? Think about that. -They’re there to sell.
-David: Well, don’t lie. Well, but they’re
there to sell. There is no ministry standard. David: Do you think the
current staffing levels in Ontario long-term
care are sufficient? Absolutely not. David:Lawyer and elder
advocate Jane Meadus says
nursing homes aren’t staffed to
deal with the changing profile
of the average resident.We have a much older and
sicker and frailer population, so you’re getting more
people who are acting out and have these behaviours. David: Is there a direct
line for you between the higher number of abuse incidents
and people with dementia? Absolutely, I think that
that’s a huge number of the people that are acting out
and having these behaviours. David:Homes used to
manage aggression with drugs.
Many residents with
dementia were given
powerful anti-psychotics.About a quarter of
all residents are given anti-psychotic drugs, and they
may not all really need them. She couldn’t walk and a
lot of times she couldn’t talk. What we are now doing is
drugging our senior population into submission. David:There was
push back and anti-psychotic
use dropped by a third.Seems like good news.But what happened?We hired statisticians
to dig deep in the data,
and they confirm that as
anti-psychotic drug use went down, abuse in
nursing homes has gone up. Doesn’t necessarily
mean one caused the other, but without extra staff to deal
with the aggressive behaviour,reducing drug use may have
had unintended consequences.
People like Meyer
face that violence.
He tried to block a larger man,
a wanderer with dementia,
from entering his room
and was attacked.
When staff do react,
they lead the aggressor away,
but there’s no one
to help Meyer.
He struggles…and falls, trying to escape.His hip is broken that night.He dies four days
after the attack.
-Meyer must have been afraid.And he was trying to
move himself to get up, and he was having
difficulty getting up and they just walked away. David:It’s been five years
since Diane and Frances
lost their brother.Frances:He enjoyed the fresh
air and seeing other people
and moving around.David: There was no autopsy,
but his family connects
the violence to his
unexpected death.
We were told it’s going to
be specially-trained staff who have special training for
these– for the behaviours of these residents. David:We asked
Baycrest to explain.
They won’t talk about what
happened to Meyer Sadoway,
but do tell us no amount of
care planning or staffing
can prevent all altercations.Miranda Ferrier is
stunned by Meyer’s death.
But not surprised.That kind of thing
is happening more, -a lot more.
-All the time. All the time.
ALL the time. We need more
accountability and oversight. That’s what we need. David:The shocking video.I literally collapsed.I observed my grandfather
being physically punched
in the face 11 times. David: What is your
government doing to try to stop and reduce violence
in long-term care homes? Well, I do believe that we’ve
made important improvements. [ ♪♪ ] David:Crying out for
care on your Marketplace.
[ ♪♪ ] David:The video is shocking.An elderly resident of a
care home being punched
by the very person
meant to look after him.
I literally collapsed. It was the most gut-wrenching
thing I have ever gone through in my entire life.My grandfather was
my hero growing up.
His background is in
law enforcement and so
he was very stern,
he was a disciplinarian.
He was a source of comfort,
stability for our family. David:For five years,
Daniel Nessrallah has
watched George Karam’s
slow slide into dementia.
It is one of the most
difficult decisions and experiences you could
ever undertake as a family. You have a loved one, you want
to provide the comfort and care for them as best as possible. David:But Daniel worried
there was harm instead of care
at Ottawa’s Garry J. Armstrong
long-term care home.
David:What prompted you
to put a camera
in your grandfather’s room?After a series of incidents
where my grandfather suffered numerous cuts, bruises,
and lesions to his head, his arms, his person. David:The camera is
visible to anyone in the room.
If something like that can
happen with a camera in the room that’s known to
staff, what else are we missing in places where there
aren’t cameras? It’s really scary to think. David:Miranda Ferrier
worked as a PSW,
a personal support worker, and
now represents Ontario’s PSWs.
What I always say to
people is imagine being that resident in that bed. You’re confused, you’re elderly,
you don’t know what’s going on. And there’s this person
that’s jerking you around to do your care. Wouldn’t you fight as well? If he’s so combative what
you do is you cover him, you make sure he’s safe,
his dignity is intact, and you leave the room. David:The worker
on the video was fired,
charged and pled
guilty to assault.
Our year-long analysis
shows this wasn’t isolated.
Reported incidents inside
Ontario homes between staff
and residents went from
about 900 in 2011 up to
almost 2200 in 2016.A jump of almost
150 per cent.
And abuse can take many forms.David:On hidden camera,
we hear stories of neglect.
David:This resident has asked
us to hide her identity because
she’s worried staff will
punish her for speaking out.
Daniel:These aren’t
isolated incidents,
it’s systemic,
it’s widespread,
and yes, as the population
continues to age,
as the baby boomers are going
to be entering long-term care
in droves in the next 20 years,
this is the foremost concern for Canadian society right now. David:Daniel is a lawyer
and in the wake of his own
grandfather’s abuse,
he’s become an advocate
for elderly residents in care.This is mom when she
worked at the Chateau Laurier. This is her in the back. She was a–
what was a switchboard operator back then. David:People like
Diana Pepin’s mother.
Diana:Mom is now
turned 86 years old.
Had she not had a head trauma,
she’d be doing 5k a day, power walking. David:She now lives in
another city-run Ottawa home.
Diana:She gave everything
she had, worked so hard,
and should have had a
really nice end to her life.
a car accident
leaves her with
permanent injuries.
Diana:2014, my father found
it became too difficult.
I never wanted her… Sorry. I never wanted her to
go to long-term care. David:It’s an
emotional decision.
Hi, mommy. Hi. David:Made worse for
Diana, a registered nurse.
Diana:Well, the first thing
that I picked on was
infection control.I see that what I would
consider to be infection control was non-existent. Today’s not a very
comfortable day, is it? David:She tells management
about her concerns and the home
takes action, telling
her she’s not welcome.
I can be in the home
from 8 a.m. to 8 p.m. My restriction is
I can’t be in the room when they’re providing
care for my mother. That’s it. Now you’re all straighter.
Okay. David:So Diana
installs security cameras
in her mother’s room.Diana:This is the PSWwho has taken care
of mom for several years.
She’s having an
interaction with my father.
She’s showing how well
she dresses mom, she colour coordinates for her. David: It sounds caring. Very nice. The socks are
matching the nightgown. It sounds good. And you think, this is
a nice relationship. David:But when her
father leaves the room,
so do the nice words.My poor mother. Yeah. David:I don’t imagine
this has been an easy road
by any stretch.Well, it makes
you not trust people. You know what? It just makes you not trust
your own judgement sometimes, when you think that
people are okay. And then you find out
that you could be so duped. David:The PSW
in the video was fired,
along with two bystanders.The city of Ottawa saysit has a zero tolerance
policy for abuse
and has been working
on an improvement plan.
These are people who
really are the most vulnerable. They’re more vulnerable in
many cases than children, because if this
happened in a daycare, that daycare would be
shut down in five minutes. David:In Ontario alone,
homes have reported about
21,000 incidents of
abuse over six years.
We share some
of those cases
with elder advocate
Jane Meadus.
We found a PSW,
a personal support worker, returning to work after
an allegation of abuse without any further training. Another incident of
resident-to-resident sexual abuse. And then finally,
resident-to-resident abuse that took place while
the staff were asleep. Are these isolated or
do you hear about things like that all the time? I hear about these
things all the time. There’s nothing worse
than getting a call from a family member telling
you about how they walked into a room and found their
family member being assaulted. Or discovering that their
mother was sexually assaulted. We have people crying
on the phone every day. David: And these
are incidents under which they’ve caught it. That’s correct. David:And they’re
not always caught.
I would say that
many of them aren’t. David:The man on the
floor died four days later.
What do you say to a family
whose loved ones are facing violence, abuse and neglect? [ ♪♪ ] David:Fighting for better
care on your Marketplace.
[ ♪♪ ] David:We’re inside
Ontario nursing homes,
investigating why abuse
rates are sky rocketing.
When do we say long-term care
has reached a crisis point? Oh.
We’re way past that. I think we’ve been
in crisis for years. And finally people
are starting to see it. David:We take that
message to Ontario’s
Minister of Health
and Long-term Care. -I’m David.
-Hi, David. David: Thanks very
much for doing this. Hi, it’s Eric. David:We tell
Eric Hoskins about
the dramatic rise we found in
resident-on-resident violence.
As the minister responsible,
are you content that we’ve gone from four incidents
a day in long-term care homes up to nine in just six years? Of course not. Of course not. We’re talking about some of
the most vulnerable people in our society. I won’t stop, I won’t rest until
those numbers diminish and go to zero. It’s my responsibility
as Minister. David:So we show
him what happened to
84-year-old Meyer Sadoway.Wow… David:The man on the floor
died four days later.
I’m very sorry to hear that. That’s very–
of course, it’s very painful
to watch. David: What do you say to
a family who has experienced something like that when there
are an increasing number of families whose loved
ones are facing violence, abuse, and neglect? Well, first of all,
I’d say that I’m very sorry to that family. No family should have to
witness or experience that let alone the tragic result. But what I will say is that
I take these incidents very, very seriously. David:Ontario is
promising more direct
care hours in nursing homes.But many front line workers
say without a minimum number
of staff, homes
won’t improve.
This is one of your inspectors
saying we’re fighting for that. One of the people who reports
to you through your ministry is saying we’re
fighting to have a ratio. So we are addressing
the staffing issue, as I mentioned. We’re adding 15 million more
hours across the province, and also we’re doing many
important things with our– David: Even though
some of those PSWs say more hours are great,
but without more staff, it’s kind of meaningless? Well, more hours
translates into more staff. David: There’s
no legal floor, there’s no minimum
number or ratio. But there’s a
legal requirement that that staffing ratio,
that staffing plan has to reflect the nature of
the residents that live there. David: You believe that’s
the solution to all of this? Well, I think it’s
part of the solution. David:As the government
searches for a solution,
how do you ensure you’re
choosing a good home
for an aging loved one?You need to do your
homework before you go in. Speak to people who
have family members there. Do the tour. You need to go in
at the morning, at night and evening. Make sure that they
are getting the care, that it’s not only doing sort of
the normal visiting hours after work. David:And from
those who are there.
What do other people who have
vulnerable family members in long-term care homes
need to be thinking about? Everybody has to
start being an advocate. It’s time to stop being afraid. [ ♪♪ ] Asha: You first saw
him on Dragon’s Den. I developed a technology to
help people’s backs get better. Asha:Promoting a product
that blew them away.
That was unbelievable. You get caught up in
the moment of the deal. Asha:We put his
magic clips to the test.
I’m not really
feeling a whole lot. Some people say you’re
a snake oil salesman. Well, everybody
has an opinion. Asha:On your
next Marketplace.
[ ♪♪ ]

Comments (100)

  1. Before I even start watching this I want to say now that there is a special place in hell for people like this. Anybody who abuses the elderly will rot in hell and deserves to get it back ten times worse.

  2. Abuse has been there technology is just catching up and now theres a bigger spotlight on it thats all.

  3. I don't care how old the man was or how mentally ill he was , he killed another man he needs to be put I'm jail . I watch the administration bring in all.these violent residents and the helpless residents are on harms way they don't take.action until a resident hit abused by another residents. They will get rid of that resident and brush it under the rug

  4. I don’t necessarily enjoy my conversations with the old people in my neighborhood, but I wouldn’t throw a chair at one

  5. There are mandatory teacher/child ratios for childcare why not adult care?

  6. My mom was a caregiver to the elderly, and older disabled people. She was very caring, and sometimes, if she had a lot of work to do, I'd come and help her work. Obviously, I didn't clean them, but I cooked them food, cleaned up the house, etc. It made me happy to help the elderly, and I think most kids/pre-teens/teens should do this, so It will give them a better take on life, and some life skills such as cooking and laundry. But it makes me sick that they abuse the elderly/disabled. It's horrible! SHAME!

  7. When you get old you go to a nursing home isn't it lovely?, then when the nursing home bills are due then they dehydrate the s*** out of you and just wait and wait and wait and you in the meantime well,,,,,,,,,,,,,

  8. In Africa our "old people" take care of themselves. I've seen senior citizens 75+ work fields, build mud huts, ride bicycles and transport things. We must be eating right out here.

  9. First, the excuse was there isn't enough staff (or money). What happened to the abuse the worker gave to the elderly resident? Will money save the elderly from getting abused?

  10. I swear this triggers me, cause when my grandma was in a nursing home they said she was faking pain, when the lady moved her she mad her hit her head, I was pissed. My mom Is not going to a nursing home, no way

  11. May all people be treated with care and respect and may all have good working terms

  12. Shame on those who let their mother or father live in a nursing home

  13. This. THIS is why I dropped out of college to be a full-time carer for my elderly grandma when she got sick

  14. Was first guy a resident or worker he moved awfully slow hmm 🤔

  15. Is this in USA or Canada 😱????

  16. Hoping I never put my parents there & never go there myself

  17. This population isn't the easiest to work, they can push you to the limit…….

  18. I hope the people who have been being mean and have abused, and said mean things to the elderly, get tought a lesson, and get fired if they have done that.

  19. They lie ya'll lied…the whole system is a damn joke!! this crap been going on for 40+ years and ppl in charge and in politics..known this is going on…but dont care until it happens to their family member and they think they can get some $$$ our of it!! This is so widespread.especially in America….hire more CNA's pay them a good salary..offer them some damn benefits..STOP BEING CHEAP with the care of your loved ones! Go to Congress demand a better life for your loved get what you pay for…and if they did not make them work overtime due to no staff maybe they would not be sleeping on the job. Damn greedy rich folk!

  20. Not just underpaid, but under trained, not properly vetted, not enough staff… basically greedy abuse of the ones that manage these places

  21. Someone did that to my gran mum or dad I would beat them up

  22. Miranda looks suspiciously abusive herself

  23. Fucken hire me ile take good caire of. These elders ile do real good i like to bee good person and make others of their love ones feel good and to bee good talk about me I n some way

  24. We as a society should be volunteering our time because so many places are short staffed. Even if it's one hour a week. Everyone should be doing it. We will all grow old one day. Think about it. Oh and yes, I do volunteer.

  25. One day, facilities such as these may be handled by more reliable workers. Human beings can only experience so much stress before they react to it, sometimes lashing out in a fit of rage. No one is without the possibility of violent reaction, everyone has a breaking point.
    More sophisticated technology and efficient training procedures should help with senior care, lessening the workload on caregivers and employees of these facilities. It is evident that it would be a welcomed change, the sooner the better.

  26. As a nurse with 20 years in long term care this makes me sick. The elderly deserve to cared for and protected.

  27. I am a nursery nurse and I have been for 30 years when I was doing my n.n.e.b course I worked in various nursing homes to pay my way through college i always loved it I cannot even comprehend why anybody would do this sick bastards all of them shame on you I have always said that when my parents are in need of full time care they will come to me no exceptions they took care of me for all those years and now it's my turn to return the favor disgusting "people" in this video should be shot or have the same care as they gave

  28. I'll take myself out before going to one of these places.

  29. Horrible, evil, bad people!😡
    Shame on them cowards!😡
    They should be put in jail!😡

  30. Umm this is a criminal case that the attempted to cover

  31. The aides complaining to the government inspector should tell everyone what they need to know about the subject. The relatives being lied to about the aide to resident ratio is a real issue too. And OMG the anti-psychotic issue, SO TRUE. I got beat up by residents often and being understaffed and pressured to do other duties while keeping aggressive residents away from others was insane. You get in trouble for saying too much to the families. Watched so many passed inspections after aides reporting the facility… had to leave. BTW… I'm American. This is not just Canada.

  32. Why? Because it's America

  33. Where is this God forsaken place ? I want to be their worst nightmare

  34. It does happen and nobody care

  35. – 250,000 people go thru HELL,EVERYDAY;who have "Chronic Fatigue Syndrome"/ME (Myalgic Encephalomyelitis)/Fibromyalgia,in the UK + 4 Million in the USA + Countless Millions in the rest of the world…. 🙁 *NO cure & it CANNOT be seen on an MRI scan,etc… 🙁

  36. Fight socialism, Canada.
    And what are the hourly pay rates of these care givers? You get what you pay for.

  37. I'm terrified this will happen to me. It happened to my 93 year old Father. I would come to visit and I could hear my Father screaming in pain, and can no one helped him. He died weighing 78 pounds. Nothing was ever done!

  38. People who let their family members live in these homes care, dont really love their families .. no excuses

  39. Wtf is wrong with those ppl?? How can they do that to another human?

  40. When i get old and senile i want some one to bring me out back and shoot me

  41. Pretty sad no one ran to that man who was attacked. Has nothing to do with the actual altercation…shits gonna happen..why did no one help him after?

  42. You need to do an investigation at the Haysville nursing home Wichita Kansas borderline is Haysville but definitely you'll see

  43. Seriously you're a registered nurse annoying you let your mother going to that home I'd voucher my father never ever let that happen at yeah we all have life guess we all have careers but there comes a point in our lives so we have to take care of the people that took care of us so that they don't get abused so that they don't get beat up so that we can protect them like they protected us!!!!!!!!

  44. Obviously he doesn't take it that seriously because he didn't know about the incident if he did care he would know about the incident right away



  47. My Mother is in rehab part of the nursing home around the corner from my house. USA ANY ABUSE happens to her I'll be on National TV on my way to jail. 😣😒

  48. My mamaw was in one maybe two month s and when she complained to us we brought her home ..

  49. This happens in the nursing home. Understaffed, lies, deception, abuse, etc. 😓

  50. In 1:31 this looks like my boy best friend when he’s old

  51. Is stash cash in her mongrels partner account

  52. Flat 2 Leopold Rd Felixstowe ip11 7np works in residential care work and the word is she worked at Norfolk care homes and used to Rob and beat up patients and defrauded the homes where she worked

  53. I want to run an elderly care center and take in the neglected people and just give them the best last few years. They don’t deserve all this neglect and abuse 🙁

  54. Thats why my parents are coming home with me. Everyone should have home care with parents.

  55. Spanish parent (s) always live with their kids. One almost never sees a Latino or Black person on these shows.

  56. Heart Breaking to watch. some HUMAN beings are SO Cruel and evil. MASKES ME so Sad to know this and Terrible other things are Happening in this HORRIBLE WORLD we All Live in ;(

  57. I hope every single abusive staff member ends up in one of these homes and gets the same treatment. Jesus Christ, beating on people who aren't even able to stand up on their own or understand where they are (depending on the case). again I hope it happens to all of the abusive staff.

  58. If my chance my mom does end up in a nursing home (doubt it because absolutely not) but if by chance she does, I’m definitely putting in a camera.

  59. Semoga sukses selalu lewat berbagi, udah deh yang pasti aja Taxsia/Taxoyager yang terjamin dan lu ga bakalan pernah nyesel guys..

  60. The irony of the matter is that these same homecare workers are gonna age sooner or later and are also going to receive the same treatment from the upcoming generation. Karma is real.

  61. I work in a care home in the UK and we have 2 care assistants to 14 residents literally so understaffed it’s ridiculous

  62. Omg, big pharma needs to sell more zombie drugs? Really? No!

  63. In California, because lawyers will occasionally sue if something goes wrong between a Nursing Home and the ER, Elderly who are being cared for at home are treated indifferently. Clipboard with info when picked up from a Nursing Home, when picked up from home with Son Caregiver explaining EXACTLY what is wrong, dead eyes, indifference, they'll just take measurements and send them to the ER, now get the ef out of our way.

  64. I put in 750 hours in an assisted living home, this sickens me😔

  65. Government inspectors… Rotf f them!! Psw s omg I took care of my mum .. with help… PSWs are not nurses!!! Btw they cannot give pills, animus or wound care whatsoever… on top of that 3 percent are in and out, just to change and they are absolutely abusing these ppl. I bit my tongue on it, but I won’t any longer.

  66. This is shameful!! That’s why I took care of my mum and I will my father! I’m shocked .. I looked into baycrest for my mother.. oh hell nooooo!

  67. PSWs in the home also cause abuse.. I’ll be making sure my mothers voice is heard!

  68. Not all care workers are like this but the minority ruin it for everyone

  69. There’s a special hell that awaits those who abuse children and those who abuse the elderly 🔥🔥😡!!!!!

  70. I guarantee no jury would convict me for what i would do in that situation.

  71. This makes me think about my great grandmother….is anyone hurting her….

  72. All the people who disliked like to abuse the elderly

  73. I wanna trow my girlfriends granpa in one of those homes hes a pos to be honest

  74. people are being killed in their own homes by family members.

  75. Sorry … But maybe people should try a little harder to take care of there family instead of allowing somebody they don’t know to do it 🤷🏽‍♂️

  76. I rather put a shotgun in my mouth before ending up in this place

  77. Here's the problem: You've got the government running this.
    The solution is to privatize the majority of LTC facilities. Yes, there may be some corruption, but by and large, the free market self-regulates (No one is going to choose a home with a high number of incidents.) while the government makes rules and prays that they're followed.

  78. these people need to be publicly linched and put down. they are one step away from murdering these elderly

  79. This is a horrible issue in the USA too. I'm a sitter (essentially, I stay with patients that have a high fall risk to make sure they don't injure themselves or others) in a nursing home+geriatric rehabilitation facility, and it's Hell. If you love your family, please, please, PLEASE do not take them to a nursing home. Hire a home-care CNA or nurse. It's just as expensive, if not cheaper, and it will be much better.

  80. Imagine if this was your parents, I would be absolutely enraged, in my mind it's no different then someone running up and assaulting a person on the street.

  81. I’ve been in medical for at least 15 years & I have seen it all, but at least the lady tried to stop the 2 from fighting she seemed older herself to just wished he could have been saved

  82. Some facilities survive on Medicaid so that is one reason to have poor care while the others operate totally fine thanks to Medicare

  83. The new generation is all about fast life and disposable items……so the time for other is not possible.


  85. This is exactly what is happening in nurses homes and I'm sorry more Philips and cutrues that come in the worse our seniors get care

  86. a masonic home in my hometown has been neglectful in filing cases of resident on resident sexual abuse simply because it’s “too much paperwork”

  87. everybody accuse at all the time the staff or their peers , in many cases you may find evil people between the staff, many times things can not be controlled, but the true is there in most of the cases the management does not employ enough staff and on the staff available the management does put an incredible pressure that instead of fortify the team and bring good outcomes, make peoples to not believe anymore in themselves and in their skills, which will induce them to make mistakes. even more the bad management will ask them to do things and then tell them is their own accountability as they performed and the top people will never admit that it was one of their requirements

  88. Inserts clip of the nuring home from Happy Gilmore

  89. this Suit is talking B.S.

  90. This is pretty much everywhere. Not just Canada but EVERYWHERE. I've been to a lot of countries and everyone loves to claim how good they treat their own elderly citizens but the truth is they ALL do this. Some are definitely worse than others but they're ALL guilty of it regardless of how great & wonderful they proclaim their care is. The biggest need is they need MORE PEOPLE.

  91. If I ever find myself in this situation I'll wrap a belt or towel around my neck and exit this life on MY terms, and I don't say this lightly but the thought of being treated like this is beyond my ability to tolerate it. I would do it the same way Robin Williams did and be done with it.

  92. i told my wife i am not ending up in these places! give me some pills and call it a night!

  93. Yes i've seen them Patients always abuse old people in the Hospital and she is wrong that is why we need to protect them its new Law I do believe that patients have to pay for it some reason its their family God's sake leave old people alone oh God what have patients done. I fear why patients are bad. Poor old people need to get workers can watch and check on them I know it. Oh Jesus Christ. I pray for them need to save lives.

  94. what hell are they doing about it?

  95. I would have went in there andfuck up everybody on duty and iwouldhave went to prison.

  96. Good old Daniel ! Nice one that someone advocates for the elderly! 👍🏻 trust no one and put cameras in to check your loved ones safe 🎥📺

  97. Was that 2 old dudes fighting?

  98. This isn’t anything new ! I was a certified nursing aide. Started working in a nursing home at 17. Always understaffed. If they hire more people they lose money. Plain and simple. Cna is one of the most underpaid people. And when you need a job the company ( nursing home) will work you might and day for minimum wage. They aren’t be under paid or overworked. They aren’t lacking the care they need. It doesn’t matter if you tell them that more help is needed. It’s about money ! It’s really sad! The residents work all there life to buy a home and other assets and it’s taken away to pay for care that is not up to par. One day , I guess if we are lucky we made need care. And the people that run it. I know that they would want better care..

Comment here