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Dealing With The Non Team Player

Dealing With The Non Team Player


Hi there everybody. Sarah brought a question up and I think it’s
a great one for everybody to share. Sarah’s in an environment where there are
very clear expectations on the results that are needed, but it is a collaborative team
environment. It’s not individually employee specific. She has an employee that for lack of a better
term, just seems to be lazy. Sarah, what you have is great expectations
but you have that murky environment of roles, shall we say. How you breakthrough that is you get hyper
specific with what you see. This person is already taking advantage of
the gray area of a team environment, and we’ve all had those team projects where one person,
two people aren’t doing anything and everybody else is doing everything else. We all can relate to that, but get specific
on what you see. What behaviors are they demonstrating that
lead you to believe that they aren’t pulling their weight, shall we say. You shine a light on that gray area as much
as possible. That makes it so that they can’t hide their
behavior from them. Address those specifics that goes for all
feedback. The other thing that you want to do Sarah
is shine a light on the good things that they are doing. I would assure you that in almost all of those
cases where we had those team projects and somebody was lazy, they always stepped up
at some certain point. They weren’t lazy 100% of the time. There was always the beginning, or it was
at the end, or at some key point they stepped up. What you want to do is shine a light on that
as well. That’s a motivation technique, is you recognize
what you want to see more of. Catch somebody doing something right and recognize
them. There’ll be more likely with that positive
feedback to do it again. You’re shining a light on the negative things
that you see, and you’re shining a light on the positive things that you see, and get
specific with those things. That’s how you breakthrough that gray area
of a team project Sarah. I wish you the best of luck on that. That’s a tough situation to be in, but I think
with those two things you’ll be able to move it forward. Thanks so much.

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